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Shopping Online | Liquor Superstore | Hello Drinks

Have a question regarding shopping online for alcohol in Australia, check out our help centre at Hello Drinks to provide you with instant answers to your queries. Hello Drinks is an Independently owned business supporting local jobs

How do I checkout?

Checkout with app:. 1) Select items and quantities to add to cart. 2) Select the box of bottles icon 'Cart' down the bottom right of phone/tablet. 3) Review cart details. 4) Select 'Proceed to Checkout'. 5) Review payment method, address, and deliver

Can I easily re-order products?

Yes you can! Log in to your account here, and view previous orders, from here you'll be able to select and reorder drinks you've purchased in the past.

Can I create a wishlist?

Yes you can! Save all your favourites drinks to your personal Wishlist. Simply find the product you'd like to add to your list and click the heart on the image which will then add it to your list once you are logged in. To locate your list, simply lo

Do you offer wholesale pricing?

Our main focus is retailing directly to customers in the home, event & corporate space, we do not offer Wholesale pricing at this time. This does not mean you can't purchase from us, as you may find our products are priced very competively in the mar

Do you include tax invoices with deliveries?

No we do not include invoices with your order due to privacy reasons, we will send your invoice to you via email. You can also view your invoice on your member dashboard. We are also green focused so try to avoid printing as much as possible as feedb

Can I include a gift note with my order?

Yes you can include gift notes with your order, which we will print on a nice gift card. Unfortunately at this time, we cannot guarantee notes to be included with cases of beer/cider/rtds as some of these are sent direct from Marketplace partners. We

How do I know it is safe to shop with Hello Drinks?

We completely understand your privacy, and work hard with our software to ensure that your details are secured. We do not store your payment details on our systems, these are processed by our partners, who use Stripe, a payment gateway that is used b

Which credit cards do you accept?

We currently accept Visa, Mastercard, Amex, Apple Pay, & Google Pay. In addition, we partner with Buy Now Pay Later providers Afterpay, Zippay & Latitude Pay.

Do your prices include GST?

Yes, the prices you see on the website include GST.

When can I expect new products to be listed on your site?

We have plans to bring in many more new products to add to the thousands of products we added in 2021. Our team are working hard, and discussing opportunities with suppliers, with lots of new categories to open up. You can check on our New Arrivals s

The product I want is out of stock?

All our products are ordered to meet our run rates each month, however sometimes due to spikes in sales, they can run out much quicker, especially during sales, or exclusive releases. It is also advisable to jump on the limited edition, exclusives be

Can I place an order on backorder?

From time to time, with exclusive launches, and new products entering the market we may open up pre-sales so you can secure your product before it arrives at our warehouse, this has proved popular with customers in the past where we can assure them t

How can I leave a compliment, review or complaint?

One thing we love is hearing about, the experience customers have had with Hello Drinks, and the wide range of products. If you would like to reach out, you can message us through Facebook, Instagram, live chat or via email at customerservice@hellodr

Purchasing Gift Cards at Hello Drinks

You can purchase gift cards on our site here. Our gift cards are emailed to your inbox, or you can send them to your chosen recipitent. To redeem your e-card follow the details on the email. Gift Cards are non refundable. Hello Drinks Gift cards do n

Do you pricematch competitors?

More often than not our prices are in line with the market, if not cheaper. If you find a product that is more expensive, please reach out and we will check if we can match it. We are not guaranteeing price matching on all products just yet, but it i